Complaints & Content Removal Policy

We permit and encourage the reporting of any content that may be illegal, non-consensual, or in
violation of card-brand standards.

All complaints are reviewed and resolved within ﬁve (5) business days.

Process:

1. Submit a complaint or takedown request to contact@jameswithlola.com or via the CCBill
complaint form:
https://www.ccbillcomplaintform.com/ccbill/form/CCBillContentRemovalRequest

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2. We will investigate the report.
3. If content is found to violate laws or standards, it will be removed immediately.
4. You will receive an update on the outcome within 5 business days.
5. If you disagree with the decision, you may appeal by emailing contact@jameswithlola.com.
6. Appeals that cannot be resolved will be handled by a neutral third party.

Potential outcomes include:

• Content removal
• Content restriction
• No action (if no violation occurred)

Appeals Process for Depicted Individuals

Any person depicted in our content may request removal of any content involving them.

Requests should be sent to contact@jameswithlola.com.

We will:

• Review the request
• Verify identity
• Investigate whether consent was valid and legally compliant
• Remove the content if consent was not given or is legally void

If an appeal decision is disputed, the matter will be resolved by a neutral third party, as required
by card-brand standards.